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Care and Cleaning
For more information on the care and cleaning of your UGG® Australia products, see our features and benefits section.

Comfort and Fit
UGG® footwear should be snug, but not uncomfortable. UGG® twin-faced sheepskin boots will give a bit as they mold to your feet. UGG® footwear is designed to be worn barefoot to maximize the cushioning and warmth of sheepskin.
 

Manufacturer's Limited Warranty
UGG® Australia footwear is warranted for one year against defective materials and workmanship. This does not extend to problems that arise from normal wear and tear. Slight dye transfer may occur with darker colored sheepskin during first few wears. Lighter colored sheepskin may pickup inks from clothing with which it comes in contact. This discoloration is not covered under the manufacturer's limited warranty.

Shipping:

Please allow 5-7 days shipping time.(Free Shipping )!!

Total delivery time is composed of two parts. The first part is the processing time. This is the time from when your payment is received to when we gather up all the items and pack them. Processing takes 24 hours normally. The second part is the actual shipping time. This is the time that it takes for the package to be delivered by the couriers to the destination. your items will be sent by courier to your door. You will receive an email with your order confirmation number and your shipping tracking number upon your order shipped, mostly we will ship your order upon your payment. With the tracking number you can track the progress or your purchase. Please allow 5-7 days for delivery of your items. Keep in mind it may take up to 1-2 days before the online tracking has updated your package. Please make sure you enter the correct shipping address and contact number. Delivery is guaranteed.
 
We will email you about the shipping details of your order, including the shipping tracking number, track link and etc. so please check your email (especially the junk email) and keep our email , you can also reply our emails to contact us directly, we will update any news about your order via email and reply your email as soon as possible.

Here are some common sites which are our shipping partners below:
www.usps.com
www.royalmail.com
www.canadapost.ca
www.parcelforce.com
www.auspost.com
www.deutschepost.de